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Ana Arenas (address see above)
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We will not participate in a dispute settlement procedure before a consumer arbitration board within the meaning of the Consumer Dispute Settlement Act and are not obliged to do so.
Note according to § 37 VSBG:
The responsible consumer arbitration board is the federal universal arbitration board (Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein). We will not participate in a dispute settlement procedure before this consumer arbitration board and are not obliged to do so.
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